We are looking for a diligent night Auditor to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift.
To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties.
Responsibilities :-
- Keeping hotel financial records in order.
- Processing invoices, transactions, room charges, refunds, etc.
- Verifying that all accounts are balanced and supported by documentation.
- Checking guests in and out of the hotel.
- Responding to guests' needs, requests, and complaints.
- Answering the phone and making reservations.
- Summarizing each night's operations and listing any follow-up tasks for management.
- Following End of Day procedures.
Requirements and Skills :-
- Proven 5years experience as a Night Auditor in 5stars property, preferably in the hospitality industry.
- Experience with accounting and facilities management software.
- Good problem-solving skills.
- Strong customer service skills.
- The ability to multitask.
- Strong written and verbal communication skills.
- Availability to work overnight.