Job Title: After-Sales Service Engineer

Position Summary:Responsible for providing after-sales technical support, commissioning, maintenance, and troubleshooting for power transformers and electrical equipment. The role ensures reliable equipment performance, timely issue resolution, and high customer satisfaction.
Key Responsibilities:Provide on-site and remote technical support, installation, commissioning, and maintenance services. Diagnose equipment faults and perform preventive and corrective maintenance. Support FAT, SAT, commissioning, warranty, and post-warranty activities. Prepare service reports, maintenance records, and technical documentation. Advise customers on equipment operation, maintenance, and spare parts requirements. Coordinate with engineering, sales, logistics, and operations to ensure effective service delivery. Identify opportunities for service contracts, upgrades, and spare parts sales. Ensure compliance with safety, quality, and customer requirements.
Requirements:Bachelor's degree in Electrical, Mechanical, Mechatronics Engineering, or related field.3–5+ years of experience in field service, commissioning, or maintenance of electrical or industrial equipment. Strong troubleshooting and technical problem-solving skills. Ability to read electrical drawings and technical documentation. Good communication, reporting, and customer service skills.

???? Location: Saudi Arabia – Dammam (SPARK)