Job description

Meet the Team

Splunk, a Cisco company, is building a resilient digital world with an end-to-end platform designed for hybrid, multi-cloud environments. We approach our work with kindness, valuing the unique talents, passion, and joy that each team member brings to our collaborative culture. Our team is dedicated to helping organizations reach their best by solving complex business challenges at scale. We foster an environment of inclusiveness, disruption, and fun, ensuring that every member feels supported as they reach new heights.
 

As an Observability Solutions Engineer, you play a crucial role in the pre-sales process, partnering with Sales to deliver technical expertise on Splunk’s observability solutions.

• Establish and proactively maintain positive relationships with clients and partners.
• Collaborate closely with account teams to align with sales strategies, providing support through briefings, demos, proposals, Proof of Values (POVs), integrations, and issue resolution for Splunk’s observability portfolio.
• Engage directly with customers to understand their IT challenges and business objectives, mapping these to Splunk product capabilities.
• Demonstrate Splunk’s observability products and services onsite, remotely via webinars, and at field events such as conferences and trade shows.
• Apply organized and analytical approaches to overcome sales obstacles creatively and adaptively.
• Contribute to a dynamic technical organization with a rapidly growing customer base.
   

• Proven experience in technical sales, pre-sales, or solution engineering within Enterprise Software, ITOps, Cybersecurity, or Financial Services sectors.
• Demonstrated ability to deliver technical product demonstrations to customers in person, via webinars, or at industry events.
• Prior experience with Splunk, AppDynamics, or equivalent APM (Application Performance Monitoring) technology stack, alongside data platforms such as Splunk Cloud/Enterprise.
• Hands-on experience conducting proof of value engagements leveraging observability tools, including Splunk AppDynamics, for application performance, hybrid monitoring, and digital resilience.
• Experience working with financial sector clients, understanding their regulatory, security, and operational requirements.
   

• Experience with modern application architectures including Kubernetes, Docker, or serverless technologies. Knowledge of digital experience monitoring, including synthetics and real-user monitoring tools. Splunk AppDynamics/Observability Cloud certifications are a plus.
• Familiarity with Splunk Observability Cloud, AppDynamics, or equivalent platform architecture, deployment, configuration, and troubleshooting, including setting up baselines, health rules, and proactive monitoring strategies.
• Proficiency in modern programming languages such as Python, Java, or Go.
• Knowledge of AI tools and concepts, including LLMs, GenAI frameworks, or Time Series models, relevant to observability and security analytics.
• Knowledge of security operation standards and frameworks. Attainment of Splunk Enterprise Security Admin certification or other cybersecurity industry certifications (e.g., CISSP, SANS Cybersecurity) is highly desirable.
• Understanding of digital resilience strategies and how observability and security solutions integrate to support business continuity in financial services.

Nature of the Work: Hybrid Full Time

Hours of work: 48 hours per week

Benefits: Healthcare and Insurance, Employee Stock Purchase program, Flexible Spending Benefit, Flex and Schooling Allowances and many more.

Application start and end date: Starting xxxx for approx. 4-6 weeks

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma