Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Main Duties:

• Manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target.  Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.
• Prospecting new accounts for Sofitel Al Khobar the Corniche other Sofitel Luxury Hotels worldwide and follow the sales process through to convert into ‘producing’ accounts.
• Ensure that all accounts are properly updated in Opera.  Maintain up-to-date activity and rate information for each account. Action any group and event enquiry and ensure accurate hand over for follow up to Inspired Meeting team.
• To support: Sales Co-coordinator in carrying out his / her roles effectively (i.e. by ensuring there are enough sales kits available for the week)
• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client. 
• Rates sheets must be accurate at all times. Communicate any obstacles to completing action plans to ADOS/DOSM.
• To arrange and manage familiarization / educational trips in line with business needs.
• Respond within 24 hours to any Group/banqueting requests, checking space/rates in Opera and communicating to Inspired Meeting Manager for further follow up.

Other Duties:            

• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
• To provide friendly, courteous and professional service at all times.
• To maintain good working relationships with colleagues and all other departments.
• To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.

• Bachelor's degree in Hospitality Management, Business Administration, Sales and Marketing, or a related field.
• Minimum of 2–4 years of experience in hotel sales, preferably within a 4- or 5-star hotel environment.
• Proven track record of achieving sales targets and generating new business.
• Strong knowledge of the hospitality industry, corporate accounts, and hotel sales practices.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong business development, networking, and account management capabilities.
• Proficiency in Microsoft Office and familiarity with hotel sales systems or CRM platforms.
• Ability to analyze sales performance, prepare forecasts, and identify revenue opportunities.
• Excellent command of English; additional languages are an advantage.
• Professional appearance, a proactive attitude, and the ability to work independently and as part of a team.

experience is an asset
 

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma