About the Role

St. Regis Hotels & Resorts is seeking a Saudi National Housekeeping Coordinator to join their team in the Red Sea region. This full-time position is suitable for candidates with 0-1 years of experience and involves supporting Housekeeping management in daily operations and coordinating efforts across various departments to ensure efficient room management and guest satisfaction.

Key Responsibilities

• Generate sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning schedules.
• Update the status of departing guest rooms and assist Housekeeping management with daily activities.
• Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned by the required time and assign rush rooms or rooms previously on the 'Do Not Disturb' list.
• Complete all necessary Housekeeping paperwork.

Operational Standards and Professional Conduct

• Adhere to all company, safety, and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Ensure confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate service needs, and express genuine appreciation.
• Ensure adherence to quality expectations and standards in all tasks.

Team Collaboration and Communication

• Develop and maintain positive working relationships with colleagues.
• Support the team in achieving common goals and objectives.
• Listen and respond appropriately to the concerns of other employees.
• Communicate with others using clear and professional language.
• Prepare and review written documents accurately and completely.

Physical Requirements and General Duties

• Utilize computers to enter and locate work-related information.
• Ability to stand, sit, or walk for extended periods.
• Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Experience

• Education: High school diploma or * equivalent is required.
• Related Work Experience: At least 1 year of related work experience is preferred.
• Supervisory Experience: No supervisory experience is required for this role.
• License or Certification: None specified.