About Qlub and the Sales Development Representative Role

Qlub is a fast-scaling fintech company focused on removing friction from the restaurant payment experience. The company offers solutions such as Pay-at-Table, Digital Menus, Order-and-Pay, Payment Links, and SoftPOS terminals, enabling restaurants to enhance hospitality through smoother operations and faster table turnover. Backed by investors including Mastercard, Mubadala, e&, and Shorooq, Qlub has raised $72M and operates across multiple global markets. This full-time Sales Development Representative position is based in Riyadh, Saudi Arabia, and is crucial for driving Qlub's growth in the region.

Key Responsibilities

The Sales Development Representative will be responsible for building and delivering results from day one, working closely with operators and partners to facilitate growth for restaurants. Core duties include:

• Running reactivation campaigns to re-engage dormant or inactive users.
• Communicating new features and updates to existing users.
• Collecting user feedback and relaying it to the team for product and service improvement.
• Supporting users in activating and deriving value from the application's core features.
• Contacting restaurants to schedule meetings and handling basic negotiations on behalf of the sales team.

Required Qualifications and Skills

Candidates for this role should possess the following qualifications and skills:

• 0-1 years of professional experience.
• Demonstrated ability to engage users clearly and convincingly across various communication channels.
• Strong self-direction, with the capacity to work independently towards monthly targets.

Candidate Profile

The ideal candidate will thrive in a dynamic environment and exhibit the following attributes:

• Ability to operate effectively in a fast-moving, high-growth environment.
• Capacity to make strong decisions efficiently, even with incomplete information.
• A proactive approach, taking ownership and thinking like an operator rather than a coordinator.
• A genuine interest in addressing challenges within payments, hospitality, and customer experience.

Preferred Background

While not mandatory, the following experiences are considered advantageous:

• Experience in payments, fintech, hospitality technology, or a high-growth marketplace.
• Knowledge of the local market in Saudi Arabia.

Work Environment

Qlub operates in a fast-paced, build-from-scratch environment, requiring individuals who are adaptable and capable of contributing significantly from their first day. The company has doubled its headcount in the past year, reflecting its rapid expansion and dynamic culture.