About the Role

Plaza Premium Group, established in Hong Kong in 1998, is a global leader in airport hospitality, operating over 200 locations across more than 60 international airports. As the company continues its expansion in King Abdulaziz International Airport Jeddah, we are seeking a Human Resources Manager to join our team in Jeddah, Makkah. This full-time position is central to managing the full spectrum of HR operations, partnering with business leaders and regional HR teams to build a robust people function that supports our growing operations.

Key Responsibilities

• Lead and manage day-to-day HR operations in Jeddah, ensuring efficient and professional HR service delivery.
• Partner with local and regional business leaders as an HR Business Partner and subject matter expert.
• Support operational growth and expansion through effective workforce planning, talent management, and HR strategy.
• Manage the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, development, and offboarding.
• Collaborate with Talent Acquisition teams to assess business requirements and recruit suitable talent.
• Coordinate payroll, employee absence, and holiday records, ensuring accurate and timely HR administration.
• Maintain accurate and up-to-date employee records, contracts, personnel files, and HR documentation.
• Ensure compliance with Saudi labor laws, regulations, and company policies.
• Provide guidance to managers and employees on HR policies, employee relations, disciplinary matters, and performance management.
• Conduct and support workplace investigations, ensuring appropriate follow-up and implementation of outcomes.
• Manage disciplinary and termination processes in line with company policy and Saudi labor regulations.
• Build and maintain relationships with key government and external stakeholders, including MHRSD, GOSI, Qiwa, Jawazat, Tamheer, and Hadaf.
• Work with Legal, Licensing, and Government Relations teams to ensure compliance with local employment and licensing requirements.
• Monitor and advise the business on Saudization, Nitaqat, block visa requirements, and other KSA workforce regulations.
• Respond to urgent HR matters and emergency situations involving employees or relevant government authorities as required.
• Localize global and regional HR standards, policies, and procedures for effective implementation in Saudi Arabia.
• Identify employee development and training needs, partnering with Regional/HQ Learning & Development teams to design and deliver relevant programs.
• Identify current and future talent requirements, acting as a strategic thought partner to the leadership team.
• Support regional and global HR projects and initiatives.
• Provide regular HR reporting, insights, and recommendations to the Regional HR leadership team.
• Foster an inclusive, respectful, and collaborative workplace culture.
• Promote diversity, inclusion, and effective collaboration across a multicultural workforce.
• Oversee the daily workflow of the HR function and ensure high-quality service delivery.
• Provide constructive and timely performance feedback and evaluations.
• Undertake other HR initiatives and responsibilities as directed by Regional HR.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is preferred.
• A minimum of 6 years of solid HR experience, preferably within a sizable organization.
• Proven experience as an HR Manager, HR Business Partner, or in a similar HR leadership role.
• Experience within the hospitality industry, particularly in an airport, aviation, travel, or service environment, is highly desirable.

Essential Skills and Knowledge

• Strong knowledge of Saudi employment law, HR practices, and government regulations.
• Good understanding of MHRSD, GOSI, Qiwa, Saudization/Nitaqat, Tamheer, Hadaf, Jawazat, and immigration processes.
• Strong understanding of regional HR practices and the Saudi employment market.
• Experience managing a multicultural workforce and collaborating with international stakeholders.
• Demonstrated ability to operate as a strategic HR Business Partner while remaining hands-on with day-to-day HR operations.
• Strong people management and leadership skills, with the ability to build effective and collaborative teams.
• Self-starter with the ability to work independently and thrive in a fast-growing and changing environment.
• Strong stakeholder management and relationship-building skills across all levels of the organization.
• Excellent problem-solving, decision-making, and conflict-resolution skills.
• High level of confidentiality, professionalism, and integrity.
• Excellent communication and interpersonal skills.
• Positive, adaptable, and committed to continuous learning and excellence.

The Opportunity

This role offers an opportunity to contribute to the growth of Plaza Premium Group in Jeddah. The successful candidate will help build the HR function, shape the employee experience, develop local talent, and collaborate with leadership to establish a scalable people strategy within a growing organization.