About WebEngage

WebEngage is an enterprise-grade customer engagement and retention platform that supports global brands across diverse industries, including e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. The platform is designed to transform data into measurable revenue impact. Trusted by over 800 brands worldwide, WebEngage has established a significant presence in regions such as India, UAE, KSA, SEA, and Europe. It powers intelligent, real-time engagement throughout the entire customer lifecycle. At its core, WebEngage functions as a full-stack retention operating system, integrating a powerful Customer Data Platform (CDP), real-time behavioral segmentation, omnichannel journey orchestration, AI-driven personalization, deep analytics, and WebEngage BLACK, an AI-native layer that introduces Agentic capabilities to engagement.

About the Sales Development Representative Role

WebEngage is seeking a Sales Development Representative to join its team in Riyadh, Saudi Arabia. This full-time position is focused on identifying and prospecting new business opportunities, introducing WebEngage's solutions to potential buyers, and establishing initial client relationships. The role requires a proactive approach to market engagement and collaboration with sales and marketing teams to achieve revenue objectives.

Key Responsibilities

• Identify and prospect new business opportunities through personalized emails, telephonic calls, and social media platforms such as LinkedIn and Twitter, as well as online databases and websites.
• Introduce WebEngage's solution to appropriate buyers within targeted geographical markets.
• Identify key decision makers by performing research using prospecting tools like LinkedIn and ZoomInfo.
• Perform client-need analysis and track pain points to develop effective reach-out strategies.
• Create relationships with customers to identify their potential needs and qualify their interests.
• Schedule potential client meetings with in-house Sales Representatives.
• Manage the sales funnel while interacting with prospective clients and maintain relationships for re-marketed prospects.
• Collaborate consistently with Sales and Marketing Heads to strategize on pipeline building and its progress.
• Work closely with Sales and Marketing teams to achieve monthly and quarterly revenue goals.
• Prepare and analyze lead generation pipeline via reports and dashboards, providing insights on future direction.

Qualifications and Experience

• Minimum of 1-2 years of experience working in the Middle East market.
• A commanding desire to learn and succeed in tech sales and business development.

Required Skills

• Strong communication skills.
• Good analytical skills.

Work Location and Type

This is a full-time position located in Riyadh, Riyadh, Saudi Arabia.