About Jumeirah and Jumeirah Jabal Omar

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. The brand is recognized for its distinguished beachfront resorts, city hotels, and exclusive residences, known for warm service and crafting distinctive experiences. Jumeirah Jabal Omar Makkah, located in Makkah, Saudi Arabia, is situated minutes from Masjid Al Haram. This hotel offers a blend of comfort and Arabian hospitality across four towers, featuring various dining venues, retail outlets, a gym, executive lounge, and meeting spaces. Guests can experience views of the Grand Mosque and a culinary offering that spans Mediterranean, Persian, Middle Eastern, and Southeast Asian cuisines.

The Opportunity: Steward Supervisor

Jumeirah Jabal Omar is seeking a Steward Supervisor – Stewarding to join its team in Makkah, Saudi Arabia. This is a full-time position responsible for overseeing stewarding operations within the hotel. The role offers an attractive salary.

Key Responsibilities

• Supervise and coordinate stewarding operations across all shifts to ensure smooth daily workflow and service continuity.
• Ensure all kitchen and Food & Beverage back-of-house areas consistently meet prescribed cleanliness, hygiene, and sanitation standards.
• Monitor and enforce compliance with company policies, Standard Operating Procedures (SOPs), Health & Safety, and environmental regulations.
• Lead, guide, and support Team Leaders and stewarding colleagues to achieve departmental objectives and service excellence.
• Coordinate preventive maintenance schedules for stewarding equipment in collaboration with the Engineering Department.
• Oversee the proper and safe use of stewarding machinery and equipment, ensuring optimal performance and minimal downtime.
• Control operational costs through effective breakage control, loss prevention, and economical use of chemicals and supplies.
• Review inventory levels, maintain par stocks, and approve cleaning supplies and chemical requisitions before escalation.

Qualifications and Experience

• Minimum of 3–5 years of experience in Stewarding operations within a hotel or hospitality environment.
• Prior experience in a supervisory or leadership role is required.
• Strong knowledge of stewarding operations, equipment handling, hygiene standards, and back-of-house processes.

Compensation and Benefits

Jumeirah offers an attractive salary, paid in Saudi Riyals (SAR). The benefits package includes generous Food & Beverage benefits, reduced hotel rates across Jumeirah properties globally, comprehensive leave and health care packages, flights home, and other employee benefits.

Application Information

Candidates who meet the specified qualifications and experience are encouraged to apply for this full-time position.