Job description

Company Description

Fairmont Ramla, Riyadh is a luxury hospitality destination offering premium serviced residences, exceptional dining experiences, and world-class guest services. As part of the renowned Fairmont brand, the property is committed to excellence and innovation, delivering unforgettable experiences through high standards in hospitality and culinary arts

• Lead and oversee all culinary operations of Fairmont Ramla's signature Italian restaurant, ensuring exceptional food quality, presentation, and guest satisfaction.
• Develop authentic Italian menus, seasonal specialties, and innovative culinary experiences while maintaining Fairmont luxury standards.
• Plan, organize, and supervise daily kitchen operations, ensuring efficiency, consistency, and smooth service during breakfast, lunch, and dinner operations.
• Collaborate closely with the Restaurant Manager and Front-of-House team to deliver seamless guest experiences.
• Maintain the highest standards of food safety, hygiene, sanitation, and HACCP compliance.
• Monitor food costs, labor costs, inventory, purchasing, and waste management to achieve financial objectives without compromising quality.
• Lead, coach, mentor, and inspire the culinary brigade, fostering a culture of teamwork, creativity, and continuous development.
• Ensure all recipes, preparation methods, and plating standards are consistently followed.
• Work with the Executive Chef to develop seasonal promotions, special events, VIP experiences, and festive dining concepts.
• Build strong relationships with suppliers to source premium ingredients while maintaining cost efficiency.
• Promote innovation and excellence while preserving the authenticity of Italian cuisine.

• Proven experience in authentic Italian cuisine, including handmade pasta, risotto, wood-fired pizza, premium meats, seafood, and classic Italian desserts.
• Previous experience in a luxury hospitality brand.
• Strong leadership, coaching, and team development skills.
• Excellent understanding of food cost control, inventory management, purchasing, and budgeting.
• Comprehensive knowledge of HACCP, food safety, and sanitation standards.
• Fluent in English; Arabic is an advantage.
• Proficiency in Microsoft Office and kitchen management systems.

Your Team and Work Environment:
In 1–2 sentences, introduce the team, hotel, or workplace in a way that reflects its culture.
Note: The description can be adjusted to meet specific local or legal requirements, such as work permits.

Our Commitment to Diversity & Inclusion:
We are an inclusive company, and our goal is to attract, hire, and develop diverse talent.

Reporting & Administration:

• Prepare and present sales reports, forecasts, and performance analysis to senior management.
• Track and manage sales leads and opportunities using CRM systems (e.g., Opera, Salesforce, Delphi).
• Ensure accurate records of all client interactions, leads, and bookings.
• Maintain up-to-date knowledge of market conditions, competitor offerings, and industry best practices.

Requirements:

• Education: Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field. A Master’s degree or industry certifications (e.g., CHME, CMP) is a plus.
• Experience: Minimum of 5–7 years of experience in sales within the luxury hotel or hospitality industry, with a proven track record of achieving sales targets and managing key accounts.
• Skills:
  • Exceptional sales and negotiation skills, particularly within the luxury market.
  • Strong understanding of the hotel industry, including MICE and leisure segments.
  • Proficiency in CRM systems, hotel sales software (e.g., Opera, Delphi), and Microsoft Office Suite.
  • Fluent in English; additional languages are highly desirable.
  • Ability to think strategically and creatively, with excellent problem-solving skills.

Working Conditions:

• Full-time position with flexibility for evening and weekend work, depending on client needs and industry events.
• Travel may be required to meet with clients or attend industry events.
• Ability to work under pressure and meet sales targets in a competitive environment.

Compensation:

• Competitive salary and commission structure based on performance.
• Benefits package may include healthcare, retirement plans, travel discounts, and other perks.

Preferred candidate

Years of experience

5+ years

Degree

Bachelor's degree / higher diploma