Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.

Job Summary

The Server is responsible for providing exceptional food and beverage service to guests, ensuring a welcoming environment and a memorable dining experience. This role involves taking orders, serving food and drinks, maintaining cleanliness, and delivering service in a professional and efficient manner.

Vivi is our beachfront restaurant in Saudi Arabia, a Mediterranean sanctuary blending flavours from seaside and countryside, with the freshest seafood and shellfish and a curated selection of dry-aged meats.

Job Description

• Greet guests warmly and escort them to their tables if required
• Present menus, provide detailed information on menu items, and make recommendations
• Take accurate food and beverage orders and input them into the system
• Serve food and drinks promptly and according to hotel/restaurant standards
• Monitor guest satisfaction and respond promptly to requests or concerns
• Handle billing, process payments, and provide accurate change or receipts
• Maintain cleanliness and organization of tables, service stations, and dining areas
• Collaborate with kitchen and bar teams to ensure timely service
• Follow hygiene, safety, and service standards at all times
• Assist in setting up and closing the restaurant or service area

Requirements

• Previous experience in a restaurant, hotel, or hospitality setting preferred
• Strong communication and interpersonal skills
• Excellent customer service and problem-solving abilities
• Ability to work in a fast-paced environment and handle multiple tasks
• Professional appearance and positive attitude
• Basic math skills for billing and transactions
• Flexibility to work shifts, weekends, and holidays
• Knowledge of food safety and hygiene standards
• Candidates must be eligible to work in Saudi Arabia.
• Arabic speakers and fluency in English are required.

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma