Job Description

Roles & Responsibilities

1. Raise and maintain the quality of Trap's field services and the competency of its technicians.

2. Plan and conduct site inspections to assess service quality and resolve client issues on the ground.

3. Provide leadership and technical direction to supervisors and technicians to improve service quality and the client experience.

4. Train technicians and field teams on IPM and HACCP standards in line with client requirements.

5. Implement and maintain the requirements needed to apply HACCP standards across applicable accounts.

6. Identify quality and compliance risks at client sites and ensure appropriate controls are in place; coordinate with HSE on workplace-safety matters.

7. Prepare risk assessments and discrepancy reports for new and existing clients, driving proactive and preventive control measures.

8. Support clients in achieving strong results in their third-party audits and inspections.

9. Lead the setup and execution of quality requirements on new projects and accounts.

Desired Candidate Profile

Must have

• Bachelor's degree in Biology, Agriculture, Environmental or Food Science, Public Health, or a related field (or equivalent experience).

• Solid experience in pest control / IPM, including a supervisory or quality-assurance role.

• Working knowledge of HACCP and food-safety / quality standards, and of client audit processes.

• Strong inspection, risk-assessment, and report-writing skills.

• Proven ability to lead and train field teams.

• Valid Saudi driver's license (regular travel to client sites).

• Good written and spoken Arabic and English (client reports, audit support, documentation).

Preferred

• HACCP certification (or willingness to obtain it).

• Experience supporting clients through third-party audits (e.g., food-safety, ISO).

• Familiarity with relevant Saudi regulatory requirements.