Key Responsibilities and Duties

• Prepare and serve hot and cold beverages according to company standards and approved recipes while maintaining product quality and food safety standards.
• Pay close attention to order details, ensuring accuracy in preparation and presentation, and coordinate with team members to deliver an outstanding customer experience.
• Operate and maintain café equipment and continuously clean and organize the work area in accordance with hygiene and occupational safety procedures.
• Interact with customers in a friendly and professional manner, provide information about the menu, and make suitable recommendations.
• Handle payment transactions and order tracking systems accurately and efficiently.
• Assist in inventory organization and monitor the consumption of supplies and operational materials.

Qualifications and Requirements

• Ability to work flexible shifts, including mornings, evenings, weekends, and public holidays.
• Commitment to hygiene and food safety standards, as well as compliance with occupational health and safety policies.

Required Skills

• Excellent customer service skills and the ability to build positive relationships with customers and colleagues.
• Strong time management and organizational skills in a fast-paced and high-pressure environment.
• Ability to read and follow beverage recipes accurately and operate both manual and automated preparation equipment.
• Strong attention to detail and the ability to maintain consistent quality across all orders.
• Team spirit, flexibility, and a willingness to participate in training and continuously develop skills.