Secure and manage enterprise endpoints and devices by enforcing endpoint security policies, monitoring device compliance, and supporting the detection, analysis, and response to device-related security incidents. The role ensures that laptops, desktops, and mobile devices are configured, monitored, and maintained in line with approved security baselines and organizational standards.
About the Role
The Cybersecurity Device Management (EDR) Service Engineer contributes to reducing endpoint-related risks by supporting endpoint detection and response (EDR), device compliance monitoring, vulnerability remediation, and coordination with IT operations teams. The role plays an essential part in maintaining a secure endpoint environment that supports business operations while ensuring compliance with cybersecurity policies, regulatory expectations, and industry best practices.
Responsibilities
Manage endpoint and device security platforms Enforce device security baselines and compliance policies Monitor endpoint security alerts and events Support Mobile Device Management tools Investigate and respond to device-related security incidents Apply security configurations to laptops and mobile devices Coordinate device security activities with IT operations Maintain endpoint security documentation and records Support vulnerability remediation on endpoints Ensure compliance with endpoint security standards
Qualifications
Educational: Bachelor’s degree in IT, Cybersecurity, or related field Years Of Experience: 3-5 Years Nature of Experience: Endpoint security or device management environments

Required Skills
Endpoint and device security management Mobile Device Management (MDM/MAM) platforms Endpoint security policy enforcement Operating system security (Windows, mac OS, mobile OS) Monitoring and response to endpoint security alerts Device compliance and posture management Vulnerability remediation on endpoints Coordination with IT operations teams Documentation and reporting of endpoint security activities