· Coordinate Daily Workflow: Prioritize based on WH manager instructions process between the inbound and outbound shipments to meet strict delivery deadlines.

· WH team management:

o Manage & Document shift A to shift B handover process on daily basis by holding daily brief meeting with WH staff for highlighting operation priorities & challenges

o Leading training process for newly hired WH operation staff.

o Acting as 1st point of contact for WH staff for planning staff leaves and arranging back-up plans to avoid ant operations impact.

· WMS Management: Maintain real-time data integrity in the Warehouse Management System.

· Process Optimization: Identify bottlenecks in the "pick-pack-ship" process and report to WH manager.

· Equipment Coordination: Schedule P/M (preventive maintenance) or any other type of maintenance based on company policy for in-hand WH equipment & archive supporting documentation

· Reporting: provides related operation reports daily / weekly / monthly report based on department standard reporting process to department head.

2. Inventory & Quality Control

· Cycle Counting: 

o Continuous Count: Lead & perform daily continuous inventory counts for each SKU to maintain fixed 100% stock accuracy and report any inventory discrepancy immediate on timely manner.

o Scheduled Counts: Lead & perform regular inventory audits and cycle counts to maintain 100% stock accuracy.

· Quality Assurance: Inspect incoming / Outgoing materials for damage or discrepancies against purchase orders (Pos) or Sales orders (SOs).

· Space Management: Optimize "slotting" (where items are stored) based on velocity and size to reduce picker travel time.

3. Safety & Compliance

· Safety Ownership: Ensure 100% compliance of all WH staff with company’s EHS policies and coordinate proper safety training to the WH team.

· Hazardous/ DG Materials handling knowledge: Manage the proper storage and documentation of Hazardous Material or temperature-sensitive goods.

· Incident Reporting: Document and investigate "near-misses" or accidents In Time to prevent future occurrences.

· WH facility & Compliance ownership: ensures proper training & adherence of WH staff to the standard WH environment compliance procedures and immediately reporting in case of any violation or disruptions.

Required Skills & Qualifications

· Education: Bachelor’s degree in supply chain, Logistics, Business or equivalent with fluent written & spoken English

· Language Skills: Fluent written & spoken English is a must, Chinese language knowledge will be an asset.

· Experience: 3+ years of hands-on experience in warehouse operations preferred in high tech or similar fast-paced environment, with good knowledge of WH compliance process (such 5S process).

· Certifications: preferred to be holding a Dangerous Cargo Declaration/Certificate (from IATA or similar).

· Software Proficiency: Advanced knowledge of WMS, ERP systems, and Microsoft Office (Excel, PowerPoint, etc.)

Logistics Knowledge: Understanding of FIFO (First-In, First-Out) and LIFO (Last-In, First-Out) inventory methods.