Oversees the day-to-day operations of retail sales team.
Makes sure customer service representatives and all other involved team perform their duties to a high standard and that customers are fully satisfied.
Ensures smooth running of operations to maximize sales and minimize costs.
Conducts daily sales meeting with sales team in order to follow up and instructs them.
Follow up the order stating from O.E till D.N
Coordinates with sales team for payment and collection.
Provides a weekly products training meeting with sales team.
Put a fully sales target plan and strategy.
Attends meeting with sales team for closing deal in a proper and satisfy way.
Estimates the new projects.
Focal points between accounts, store, sales coordinator and sales team.
Follow-up the important orders till be handed over to our store.
Check the costing.
Evaluates the capacity of each sales man.
Plan the time management with every sales man on daily basis.
Handles complex questions and resolve complaints that other sales staff are unable to solve to the customer's satisfaction
Skills
KNOWLEDGE IN PAINTS INDUSTRY AND WOOD COATINGS INDUSTRY.