About the Role

The Ritz-Carlton is seeking a Spa Receptionist (Saudi) to join their team. This full-time role involves supporting essential spa functions and contributing to a memorable guest experience through professional service delivery and effective management of spa operations.

Key Responsibilities

• Promote spa services and retail products to guests.
• Schedule and confirm reservations and appointments accurately.
• Provide comprehensive information and answers regarding spa services.
• Check in guests efficiently and professionally.
• Process payments for services and products.
• Manage reservation software, including reading and visually verifying information.
• Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance and 25 pounds with assistance. This includes reaching overhead and below the knees, bending, twisting, pulling, and stooping.
• Execute other reasonable job duties as requested.

Operational Standards and Professional Conduct

• Maintain a safe workplace environment.
• Adhere strictly to all company policies and procedures.
• Uphold established quality standards in all aspects of service.
• Ensure professional appearance, uniform, and communication at all times.

Qualifications and Requirements

• Education: High school diploma or * equivalent.
• Related Work Experience: No related work experience is required (0-1 years).
• Supervisory Experience: No supervisory experience is required.
• License or Certification: None.

Company Culture and Values

As part of The Ritz-Carlton, you will be expected to embody and deliver the "Gold Standards" daily. These standards, including the Employee Promise, Credo, and Service Values, guide the brand's commitment to luxury hospitality and guest care. The Ritz-Carlton, a brand within Marriott International, fosters an environment where associates are empowered to be creative, thoughtful, and compassionate, contributing to a culture that values diverse backgrounds and experiences.

Commitment to Diversity

Marriott International is an equal opportunity employer dedicated to welcoming all individuals and providing access to opportunity. The company actively promotes an environment where the unique backgrounds of its associates are valued and celebrated, ensuring non-discrimination on any protected basis, including disability, veteran status, or other bases protected by applicable law.