About the Role

Beit Al-Tib Medical Company announces its need for a Patient Receptionist to join its team in Jeddah, in the Makkah Region. This role represents an opportunity for candidates with minimal or no prior experience (0-1 year) to work full-time in a vital medical environment.

Job Purpose

The holder of this position aims to ensure a smooth and efficient patient reception experience, from data registration to directing them to the required clinics. This includes managing appointments, handling financial transactions, and preparing reports needed to support daily operations in the medical facility.

Key Duties and Responsibilities

• Interview patients and register their personal data and health insurance information, if any, and identify scheduled appointments or their immediate needs from the clinics.
• Fill out forms used at the reception and enter data into the automation system and hospital information network, ensuring proper preservation.
• Complete financial transactions and organize appointment roles, then transfer the patient to the required clinic for waiting.
• Receive emergency cases in the emergency department and document the patient’s or injured person’s data through his/her relatives or escorts, during or after providing emergency services.
• Prepare daily reception reports and emergency and clinic reports, and fully adhere to procedural guides, policies, and organized procedures and comply with them.

Qualifications and Experience Required

• Practical experience ranging from 0 to 1 year in reception or customer service, preferably in the healthcare sector.
• Ability to handle automated systems and input data accurately.
• Excellent communication skills and ability to interact with patients and companions politely and effectively.
• Commitment to the organizational policies and procedures of medical facilities.

Job Details

This is a full-time position based in Jeddah, in the Makkah Region. Salary will be determined based on experience and qualifications after the interview.

How to Apply

We invite those interested and meeting the above requirements to apply for this opportunity at Beit Al-Tib Medical Company.