Job description
Inbox Business Technologies is looking for an experienced AI Subject Matter Expert (SME) to provide AI-domain expertise across both segments — ensuring communication content on AI, GenAI and agentic AI is technically accurate, responsible and credible, and supporting AI-product-launch communications and AI-literacy measures.
Employment Type: Full-time employment Responsibilities Serve as the authority on AI, GenAI, agentic AI and machine-learning concepts for all programme content.
Review and validate the technical accuracy of AI-domain content — AI-product launches, responsible/ethical AI, and safe-use messaging.
Advise on AI-literacy modules and awareness measures, and co-design related survey/assessment items under Segment 3.
Support executive briefings and AI-product-launch communications with subject-matter credibility.
Guide the Communications team on responsible-AI messaging, including bias, hallucination and privacy-conscious usage.
Interpret AI-adoption signals with the Adoption Analyst and recommend content or intervention adjustments.
7–11 years in AI / machine learning, data science or applied AI, with recent GenAI / agentic-AI exposure.
Experience advising or enabling AI adoption in an enterprise setting preferred.
Awareness of responsible-AI and AI-governance practices.
AI, GenAI and agentic AI concepts; machine-learning fundamentals.
Responsible & ethical AI; AI product adoption and safe-use practices.
AI-literacy content and awareness-measure design.
Translating AI concepts for business audiences; stakeholder advisory.
An AI/ML certification (e.
g., Azure AI, Google Professional GenAI/ML, NVIDIA AI) — preferred.
Language: English (fluent).
Preferred candidate
Years of experience
No experience required
Degree
Bachelor's degree / higher diploma