Job description

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

Embark on a dynamic sales journey with Reckitt as a Key Account Manager. This is not just a job; it's a launchpad for your career in sales. Dive into the heart of a bustling team, expand your knowledge of our innovative products, and refine your ability to strategise and deliver results.

The Key Account Manager’s overall objective is to develop and implement the sales strategy per customer in alignment with strategic objectives and to manage the customer relationship on an ongoing basis within the assigned region. The role has accountability for the full scope of Reckitt commercial interaction with the customers, ranging from the development of sales strategy per customer to the management of promotional activities. The role requires close cross functional interaction with trade marketing, planning, marketing, logistics, finance, etc. 

You'll engage with a fresh, fast-moving market and make genuine connexions, all while laying down the building blocks for your career development at Reckitt. If you're as passionate about sales as we are about nurturing talent, we want to hear from you.

• Responsible for achieving strategic objectives per customer – eg NR, COP, Gross Margin, NWC  
• Build long-term partnerships with the customer. Manage customer negotiations in relation to Reckitt Benckiser commercial strategy and the customer trading terms  
• Implementation and ongoing management of the category strategy per customer  
• Responsible for the promotional strategy per customer, and promotional execution (including trade budget management, range and space optimization)  
• Responsible for developing customer new product launch plans and ensuring successful implementation  
• Gain in-depth knowledge of Reckitt's diverse product portfolio and get to grips with our sales process.
• Collaborate in crafting and applying sales strategies that resonate in our markets.
• Work closely with internal teams to support initiatives aimed at smashing sales targets.
• Engage in detailed market research and data analysis to pinpoint new sales avenues.
• Deliver top-tier customer service and respond to client queries with care and efficiency.

• Deep-seated aspiration to excel in a sales career.
• Outstanding communication and relationship-building abilities.
• Sharp analytical skills, comfortable working with data to extract insights.
• A proactive mindset, thriving in an ever-changing and stimulating work setting.
• Ability to maintain composure and deliver under pressure.
• Strong organisational skills and the ability to manage multiple tasks simultaneously.
• Proven experience of Sales within the FMCG Industry, ideally within Key Account Management

Work under pressure, Excellent writing skills, interpersonal skills, communication skills stakeholder management, organised.

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma