The Food and Beverage Supervisor plays a crucial role in the hospitality and accommodation industry, particularly in ensuring that guests receive exceptional service and high-quality food and beverage offerings. This position requires a blend of leadership, customer service, and operational management skills. The ideal candidate will oversee daily operations, manage staff, and ensure that all health and safety regulations are adhered to. With a minimum of 3 to 5 years of experience in a similar role, the Food and Beverage Supervisor will contribute to creating memorable dining experiences for guests while optimizing the efficiency of the food and beverage department.
Responsibilities:
- Oversee daily operations of the food and beverage department to ensure smooth service.
- Train, mentor, and supervise staff to maintain high standards of service.
- Manage inventory and ordering of food and beverage supplies to minimize waste.
- Develop and implement menus that meet guest preferences and dietary requirements.
- Ensure compliance with health and safety regulations in food preparation and service.
- Monitor guest feedback and implement improvements based on their suggestions.
- Coordinate with kitchen staff to ensure timely and accurate order fulfillment.
- Prepare reports on sales, inventory, and staff performance for management review.
- Assist in budgeting and forecasting for the food and beverage department.
- Organize special events and promotions to enhance guest experiences.
Preferred Candidate:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented with a focus on quality and guest satisfaction.
- Ability to work in a fast-paced environment.
- Proficient in inventory management and cost control.
- Knowledge of food safety regulations and best practices.
- Creative mindset for menu development and event planning.
- Flexibility to work various shifts, including weekends and holidays.
- Strong problem-solving skills and ability to handle guest complaints effectively.
- Passion for the hospitality industry and commitment to continuous improvement.
Skills
- Strong knowledge of food and beverage service standards.
- Proficient in inventory management software.
- Excellent customer service and communication skills.
- Ability to train and develop staff effectively.
- Understanding of health and safety regulations in food service.
- Strong organizational and multitasking abilities.
- Experience with menu planning and cost control.
- Ability to analyze sales data and make informed decisions.