About the Role

FNRCO is seeking a Property Administrator to manage the external handover process with customers. This full-time position is based in Makkah, with responsibilities covering both Jeddah and Makkah. The role involves direct interaction with clients to ensure a smooth and professional transition of completed units, focusing on property details, addressing concerns, and ensuring customer satisfaction during the handover stage.

Key Responsibilities

• Manage and coordinate the external handover process with customers.
• Conduct unit inspections with clients and explain property features and systems.
• Ensure all handover documentation is complete, accurate, and properly signed.
• Address customer inquiries and provide clear, accurate information about the property.
• Record and report any defects or issues raised by customers and follow up for resolution.
• Deliver high levels of customer service to ensure a positive handover experience.
• Liaise with internal teams (engineering, maintenance, and property management) to resolve customer concerns.
• Maintain detailed records of customer interactions and handover status.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience. The salary for this position will be disclosed during the interview process.

Preferred Requirements

• Experience in the real estate, property management, or construction industry.
• Familiarity with handover procedures and customer service best practices.

Work Location

This role is based in Makkah, Saudi Arabia, with responsibilities extending to Jeddah.

Application Process

Interested candidates are encouraged to apply to join FNRCO in this Property Administrator role.