About The Ritz-Carlton

The Ritz-Carlton operates over 100 award-winning properties globally, focusing on delivering exceptional guest experiences. The company is committed to fostering a culture where employees are empowered to be creative, thoughtful, and compassionate, guided by its "Gold Standards" which include the Employee Promise, Credo, and Service Values. Joining The Ritz-Carlton means becoming part of the Marriott International portfolio of brands.

Role Summary

The Engineering Supervisor is responsible for maintaining the operational integrity of tools, appliances, and equipment within the property. This full-time role involves performing preventative maintenance, conducting inspections, and responding to guest repair requests, ensuring adherence to The Ritz-Carlton's service and safety standards. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Install, maintain, and perform preventative maintenance on tools, appliances, and equipment, recommending replacements as needed.
• Calibrate controls, gauges, and meters.
• Identify, locate, and operate all shut-off valves.
• Order, mark, and stock parts and supplies, maintaining inventory and purchase order logs.
• Inspect tools, equipment, or machines regularly.
• Utilize computers for work-related information entry and retrieval.
• Operate power lifts.
• Complete life safety checklists, including fire-pump and generator run tests.
• Inspect fire sprinkler valves and alarm systems.
• Assist in developing disaster response protocols.
• Respond to and address guest repair requests promptly.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Adhere to all company and safety and security policies and procedures, report maintenance problems, safety hazards, accidents, or injuries, and complete required safety training and certifications.
• Ensure a clean and professional uniform and personal appearance, and maintain confidentiality of proprietary information.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, and assist individuals with disabilities.
• Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards, and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Communicate professionally and clearly.

Physical Requirements

• Visually inspect tools, equipment, or machines.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight.
• Stand, sit, or walk for extended periods.
• Move up and down stairs and/or service ramps.

Additional Duties

The Engineering Supervisor will perform other reasonable job duties as requested by supervisors.

Commitment to Diversity and Inclusion

Marriott International is an equal opportunity employer committed to welcoming all and providing access to opportunity. The company values and celebrates the unique backgrounds of its associates, recognizing that its greatest strength lies in the rich blend of culture, talent, and experiences. Marriott International is committed to non-discrimination on any protected basis, including disability and veteran status.