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KEY ACCOUNTABILITIES & ACTIVITIES
This section describes the principal outputs required from the job.
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Key Accountabilities
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Key Activities
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- Product Vision & Strategy Management
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- Define and maintain the strategic vision for the Abaad Data Portal in alignment with organizational and customer objectives.
- Develop and communicate the product strategy, objectives, and long-term roadmap.
- Identify business opportunities that enhance the value and adoption of the portal.
- Ensure product priorities align with organizational goals and customer expectations.
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- Product Roadmap & Lifecycle Management
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- Develop, maintain, and govern the product roadmap across all stages of the product lifecycle.
- Prioritize initiatives, enhancements, and capabilities based on business value and customer needs.
- Monitor roadmap execution and ensure timely delivery of planned outcomes.
- Evaluate product performance and introduce continuous improvements..
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- Backlog Management & Delivery Prioritization
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- Own and manage the product backlog, ensuring priorities reflect strategic and operational objectives.
- Define and refine product requirements, user stories, and acceptance criteria.
- Balance stakeholder requests, technical constraints, and business priorities.
- Ensure delivery teams have clear direction and well-defined requirements..
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- Stakeholder Management & Business Alignment
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- Collaborate with business stakeholders to understand requirements and translate them into product initiatives.
- Facilitate alignment between business, analytics, engineering, and delivery teams.
- Manage stakeholder expectations and ensure transparent communication of product priorities and progress.
- Support executive decision-making through effective product governance and reporting.
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- Data Product Development & Value Realization
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- Lead the development of data-driven products and services delivered through the Abaad platform.
- Ensure product capabilities address customer needs and provide measurable business value.
- Evaluate enhancement opportunities that improve usability, accessibility, and operational effectiveness.
- Support adoption and utilization of data products across internal and external customers.
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- Customer Experience & Product Enhancement
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- Analyze customer feedback, business requirements, and usage insights to improve product experience.
- Drive customer-centric product improvements and service innovations.
- Identify product gaps and opportunities to increase customer satisfaction and engagement.
- Ensure product enhancements align with business priorities and portal objectives.
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- Performance Monitoring & Product Analytics
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- Define and monitor product KPIs, adoption metrics, usage trends, and business outcomes.
- Analyze product performance and identify opportunities for optimization.
- Utilize data-driven insights to refine product direction and delivery priorities.
- Provide regular performance reporting and recommendations to management.
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- Product Governance & Cross-Functional Leadership
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- Establish governance practices that support effective product management and decision-making.
- Coordinate activities across analytics, engineering, BI, design, and business teams.
- Promote Agile product management practices and continuous improvement methodologies.
- Ensure product delivery maintains quality, scalability, and operational sustainability..
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- Policies, Processes & Procedures
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- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
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- Information Security
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- Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
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