About the Unit Assistive Personal (UAP) Role

Almoosa Health Group is seeking a dedicated Unit Assistive Personal (UAP) to join our team in Al-Ahsa, Eastern Province. This full-time role provides essential support in patient care and contributes to efficient unit operations, ensuring a high standard of service within our healthcare environment.

Core Duties and Patient Support

The Unit Assistive Personal (UAP) will perform a range of duties critical to patient well-being and unit functionality, including:

• Making occupied and unoccupied beds.
• Assisting clinical nurses with patient bathing and position changes.
• Helping patients with ambulation and bathroom needs.
• Responding promptly to patient calls and immediately informing the nurse of any issues.
• Accompanying and transporting patients to and from destination services, between inpatient and outpatient diagnostic/treatment services, and upon discharge.
• Transporting blood and other samples to the laboratory.
• Assisting patients with feeding and serving meal trays.
• Informing visitors about visiting times in accordance with policy.
• Performing hourly rounding as per established policy.
• Translating for non-Arabic staff if competent in English.
• Maintaining patient confidentiality and the security of health records during transport and delivery to designated personnel.
• Ensuring the safety, dignity, and comfort of patients in wheelchairs during transport.
• Transporting medication between the pharmacy and nursing units.
• Performing other non-clinical, non-patient care, and messenger duties as required by the Nurse Manager or as trained and sanctioned by the area Head (*, cleaning medical equipment, photocopying documents, arranging and cleaning the patient environment).
• Providing personalized, coordinated care, support, and treatment for patients and families.
• Treating all individuals with dignity, compassion, and respect.

Professional Standards and Unit Engagement

Candidates are expected to uphold professional standards and actively contribute to the unit's operational excellence. This includes:

• Practicing within established standards, policies, and procedures.
• Maintaining awareness of infection control and safety, functioning accordingly, and initiating corrective action when indicated.
• Reporting any observed abnormalities to the Charge Nurse or Nurse Manager.
• Participating in fire and disaster drills and mock codes.
• Maintaining the confidentiality of patient and family information.
• Using verbal and nonverbal communication that conveys respect for patients, families, visitors, and staff.
• Maintaining an acceptable standard of attendance and reporting to work on time.
• Complying with the department dress code.
• Attending and participating in department monthly meetings and nursing forums.
• Participating in unit activities and projects.

Essential Skills and Personal Qualities

Successful candidates for the UAP role will demonstrate the following essential attributes:

• The ability to communicate effectively and build trust with individuals from diverse backgrounds.
• Empathy, sensitivity, and emotional flexibility to support patients under potentially difficult circumstances.
• Flexibility to manage interactions with a variety of staff and patients simultaneously.
• Strong teamwork skills.
• The ability to maintain positive relationships with patients and other hospital staff members.
• Proper, effective, and compassionate communication skills.

Work Setting

This is a full-time position based at Almoosa Health Group facilities in Al-Ahsa, Eastern Province.

Application

We invite qualified candidates to apply for this vital role within our healthcare team.