Inbox Business Technologies is looking for an experienced AI Subject Matter Expert (SME) to provide AI-domain expertise across both segments — ensuring communication content on AI, Gen AI and agentic AI is technically accurate, responsible and credible, and supporting AI-product-launch communications and AI-literacy measures.

Employment Type: Full-time employment

Responsibilities

Serve as the authority on AI, Gen AI, agentic AI and machine-learning concepts for all programme content Review and validate the technical accuracy of AI-domain content — AI-product launches, responsible/ethical AI, and safe-use messaging Advise on AI-literacy modules and awareness measures, and co-design related survey/assessment items under Segment 3Support executive briefings and AI-product-launch communications with subject-matter credibility Guide the Communications team on responsible-AI messaging, including bias, hallucination and privacy-conscious usage Interpret AI-adoption signals with the Adoption Analyst and recommend content or intervention adjustments

Requirements

7-11 years in AI / machine learning, data science or applied AI, with recent Gen AI / agentic-AI exposure Experience advising or enabling AI adoption in an enterprise setting preferred Awareness of responsible-AI and AI-governance practices AI, Gen AI and agentic AI concepts; machine-learning fundamentals Responsible & ethical AI; AI product adoption and safe-use practices AI-literacy content and awareness-measure design Translating AI concepts for business audiences; stakeholder advisory An AI/ML certification (e.g., Azure AI, Google Professional Gen AI/ML, NVIDIA AI) — preferred Language: English (fluent)