About the Role: Credit & Collections Officer

AYA Group is seeking a dedicated Credit & Collections Officer to join its team in Buqayq. This full-time position is crucial for managing customer receivables and ensuring effective credit control within the organization.

Purpose of the Position

The Credit & Collections Officer is responsible for the comprehensive management of customer receivables, with a primary focus on supporting effective credit control measures and improving cash collection efficiency. This role also involves cultivating and maintaining strong professional relationships with both customers and internal stakeholders to safeguard the company's financial interests.

Key Responsibilities

• Monitor customer accounts and follow up on outstanding receivables.
• Prepare and analyze Accounts Receivable aging reports.
• Contact customers to collect overdue payments and resolve payment issues.
• Reconcile customer accounts and investigate billing or payment discrepancies.
• Coordinate with Sales, Finance, and other departments to resolve collection-related matters.
• Monitor customer credit limits and payment terms.
• Recommend credit holds or escalations for delinquent accounts in accordance with company policy.
• Maintain accurate customer records within the ERP system.
• Prepare weekly and monthly collection reports and collection forecasts.
• Support the development and implementation of Group credit and collection procedures.
• Build and maintain professional relationships with customers while protecting the Company’s financial interests.

Qualifications and Experience

Candidates for this role should possess 2 to 5 years of relevant experience in credit control, collections, or accounts receivable management. A strong understanding of financial processes and customer relationship management principles is essential for success in this position.

Work Environment and Type

This is a full-time position based in Buqayq. The successful candidate will work within a collaborative team environment, engaging with various internal departments and external customers.

Application Information

We invite qualified candidates who meet the specified requirements to apply for this position.