Oversee the daily operations of the Accounts Receivable function, ensuring accuracy, efficiency, and compliance. Issue invoices to guests, companies, and travel agents in a timely manner. Monitor aging reports, follow up on outstanding payments, and resolve billing issues or disputes. Ensure accurate posting of payments, credit notes, adjustments, and maintain complete receivable records. Coordinate with the Front Office, Sales, Events, and other departments to ensure accurate billing and revenue capture. Assist with month-end closing procedures, prepare reports, and support internal and external audits. Lead, train, and mentor Accounts Receivable team members while maintaining high performance and professional standards. Address staff concerns promptly and foster a collaborative and service-focused work environment. Build and maintain strong relationships with clients, suppliers, and business partners, resolving inquiries professionally. Identify and implement process improvements to enhance efficiency, accuracy, and compliance. Monitor financial performance, stay up to date with industry best practices, and recommend operational improvements. Represent the hotel through community initiatives, partnerships, and charitable activities that strengthen the organization's reputation.

Desired Candidate Profile

Previous experience in accounts payable roles, preferably within the hospitality industry, with a strong understanding of invoice processing and payment procedures. Understands basic accounting principles and financial reporting, particularly as they relate to accounts payable functions in a hotel environment. Familiarity with hotel systems such as Opera PMS and Sun System is a plus. Familiar with regulatory requirements and industry standards governing accounts payable processes in the hotel industry, including tax regulations and internal controls. Proficiency in financial reporting and analysis, with a keen eye for detail and accuracy. Strong problem-solving and decision-making skills, coupled with the ability to manage multiple tasks and priorities effectively. Excellent communication and interpersonal skills, with the ability to lead and motivate a team.