About the Role

Net2Source (N2S) is seeking an experienced Ecommerce Channel Manager to join its team. This full-time position is based in the Makkah region, covering operations in Jeddah and Makkah. The role requires a professional with a strong background in digital commerce strategy and execution.

Role Purpose

The Ecommerce Channel Manager will be responsible for driving the strategic growth and operational efficiency of the company's e-commerce channels. This involves identifying new market opportunities, optimizing existing processes, and ensuring robust performance across all digital sales platforms within the Kingdom of Saudi Arabia.

Key Responsibilities

• Design and implement the e-commerce transformation journey and superlative growth path.
• Identify and develop new and emerging channels to generate profitable business.
• Drive key customer selection followed by process re-engineering to build efficiencies in the system.
• Establish robust review mechanisms and analyze data from various Management Information Systems (MIS) to facilitate insights and action planning.
• Collaborate with cross-functional partners on all aspects of the e-commerce business, including product portfolio, content strategy, promotional campaigns, commercial investments, and full funnel integration.
• Drive productivity through improved execution and measure the reach of unexploited e-tailers.
• Develop promotional and assortment strategies for e-commerce by understanding competitive and business trends.
• Evolve and conceptualize SKU focus.
• Ensure alignment with Marketing, Supply Chain, Finance, and Sales departments.
• Drive key e-commerce performance parameters including Unique Visitors (UV), Conversion Rate (CVR), Average Order Value (AOV), and customer loyalty through focused actions.
• Review sales systems and processes within e-tailer distribution channels, driving standardization and optimization.
• Lead the omnichannel strategy and growth within KSA.

Strategic Impact

This position requires a strategic mindset to oversee the expansion of digital commerce initiatives. The manager will play a critical role in enhancing the company's market presence and sales performance across its e-commerce channels in Saudi Arabia.

Required Experience

Candidates for this position should possess 5 to 10 years of relevant experience in e-commerce channel management or a similar strategic digital sales role. A proven track record in driving e-commerce growth and implementing effective digital strategies is essential for success in this role.

Work Environment

This is a full-time position based in the Makkah region, with primary operational focus on Jeddah and Makkah. The role involves working collaboratively with various internal departments and external partners to achieve e-commerce objectives.