We are seeking an enthusiastic and detail-oriented Receptionist to join our dynamic team in the real estate industry at our Al Ma'athar office in Riyadh. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. You will play a crucial role in creating a welcoming atmosphere and ensuring smooth office operations. Your responsibilities will include managing phone calls, greeting clients, and handling inquiries, all while maintaining a professional demeanor.

Responsibilities:

1. Act as the first point of contact for clients and visitors, greeting them warmly and professionally.
2. Manage incoming calls, emails, and correspondence, ensuring timely responses and follow-ups.
3. Schedule appointments and manage calendars for team members, optimizing their time and resources.
4. Maintain an organized reception area and ensure that all office supplies are stocked and available.
5. Assist in administrative tasks such as data entry, filing, and document management to support the team effectively.
6. Handle client inquiries and provide information about our real estate services, fostering positive relationships.
7. Coordinate with other departments to ensure seamless communication and workflow.
8. Monitor visitor access and maintain security protocols for the office.
9. Assist in organizing company events and meetings, contributing to a positive workplace culture.
10. Prepare and distribute internal communications and reports as required.

Preferred Candidate:

1. Excellent communication skills in both English and Arabic, with a friendly and approachable demeanor.
2. Proven experience in a receptionist or customer service role, preferably in the real estate sector.
3. Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
4. Proficient in using office software and equipment, including Microsoft Office Suite and phone systems.
5. Ability to work independently as well as part of a team, demonstrating reliability and flexibility.
6. Attention to detail and a proactive approach to problem-solving.
7. Professional appearance and demeanor, representing the company positively.
8. Ability to handle confidential information with discretion and integrity.
9. Strong interpersonal skills, capable of building rapport with clients and colleagues alike.
10. Willingness to learn and adapt to new challenges in a dynamic real estate environment.

Skills

• Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with clients and team members, ensuring clear and concise information exchange.
• Customer Service: A customer-centric attitude is crucial, as the receptionist will be responsible for creating a positive first impression and handling client inquiries with professionalism.
• Organizational Skills: The ability to prioritize tasks, manage schedules, and maintain an orderly reception area is vital for ensuring smooth office operations and efficiency.
• Technical Proficiency: Familiarity with office software such as Microsoft Office Suite, email systems, and phone systems is necessary for performing administrative tasks effectively.
• Interpersonal Skills: Strong interpersonal skills are needed to build rapport with clients and colleagues, facilitating a friendly and collaborative work environment.