Strategic Planning:
- Develop and implement strategic plans and initiatives to achieve the organization's goals and objectives.
- Set long-term direction, define key performance indicators (KPIs), and monitor progress towards targets.
Financial Management:
- Oversee budgeting, financial planning, and financial reporting activities.
- Monitor financial performance, analyze financial statements, and identify opportunities for cost optimization and revenue growth.
Operational Oversight:
- Provide leadership and direction to all departments and functional areas within the organization.
- Ensure efficient and effective operation of business processes, workflows, and systems.
Team Leadership:
- Recruit, hire, train, and develop talented individuals to build a high-performing team.
- Provide mentorship, guidance, and support to employees, fostering a culture of collaboration, accountability, and excellence.
Performance Management:
- Set clear performance expectations, establish metrics for measuring success, and evaluate employee performance regularly.
- Provide feedback, coaching, and recognition to drive continuous improvement and employee engagement.
Customer Relationship Management:
- Maintain positive relationships with customers, clients, and stakeholders.
- Address customer inquiries, concerns, and feedback in a timely and professional manner.
- Ensure high levels of customer satisfaction and retention.
Sales and Business Development:
- Drive sales growth and business development initiatives to expand market share, acquire new customers, and increase revenue streams.
- Develop sales strategies, identify new opportunities, and negotiate partnerships or contracts.
Marketing and Brand Management:
- Oversee marketing efforts to promote the organization's products or services and enhance brand visibility and reputation.
- Develop marketing campaigns, strategies, and messaging to attract and retain customers.
Risk Management:
- Identify potential risks and vulnerabilities to the organization's operations, finances, and reputation.
- Develop risk mitigation strategies and contingency plans to minimize exposure and ensure business continuity.
Compliance and Regulatory Affairs:
- Ensure compliance with all relevant laws, regulations, and industry standards.
- Stay informed about legal and regulatory requirements applicable to the organization's operations and take appropriate measures to maintain compliance.
Strategic Partnerships:
- Cultivate relationships with key partners, suppliers, vendors, and stakeholders.
- Collaborate with external partners to leverage resources, capabilities, and expertise for mutual benefit.
Technology and Innovation:
- Embrace technology and innovation to drive operational efficiency, improve productivity, and foster innovation.
- Explore emerging technologies and trends to stay ahead of the curve and maintain a competitive edge.
- Community Engagement: Engage with the local community, industry associations, and other stakeholders to build goodwill and support corporate social responsibility initiatives.
- Participate in community events, sponsorships, and charitable activities.
Board and Stakeholder Relations:
- Report to the board of directors and other stakeholders on organizational performance, achievements, and challenges.
- Communicate effectively with stakeholders, addressing concerns and soliciting feedback.
Continuous Improvement:
- Foster a culture of continuous improvement and organizational learning.
- Encourage innovation, creativity, and initiative among employees.
- Lead by example and demonstrate a commitment to excellence in all aspects of the organization's operations.
- English & Arabic required