The Hostess is the first point of contact for the restaurant; the employee must have an engaging and welcoming personality, in order to create a pleasant experience for the guests, from reservation through to departure. This role demands an impeccable appearance as well as a friendly and professional telephone manner. Reservation must be taken efficiently to maximize the number of seating’s per service while insuring guest demands have been fulfilled. Must be knowledgeable of:
- Handling operation hours & events
- Handling Floor plan & table numbers
- Handling Hostess desk set up
- Computer literate, excel and spreadsheet
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