Job description

Senior Interface Manager (Utilities)

The project:

The Interface Manager will lead the management of technical, construction, commissioning, operational, and stakeholder interfaces associated with the delivery of major utility production assets and infrastructure plants.

The role is responsible for ensuring effective integration between utility plant packages, network infrastructure contractors, utility operators, authorities, commissioning teams, and programme stakeholders. The position will focus on the successful delivery and integration of major infrastructure facilities including power, district cooling, desalination, sewage treatment, potable water production, ICT infrastructure, and centralized utility systems.

The role is critical in managing plant-to-network interfaces, plant-to-plant interfaces, utility operator requirements, and operational readiness activities across multiple contractors and workstreams.

You’ll be responsible for:

Safety first - Going home safe and well:

• You will promote Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.
• You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio.
• You will promote a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team. 

Client focus – Deliver on our promise:

• You will ensure robust quality systems are in place and suitably managed in line with service excellence. 
• You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones.
• You will manage tasks and associated deliverables in support of the Associate Director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project. 

Integrity – Always do the right thing:

• You will manage project budgets and highlight any risks, challenges and mitigations.
• You will support the long term development of your function or Business Unit (BU), creating a sustainable business future.
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values. 

Create opportunity for our people to excel:

• You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities. 
• You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs). 
• You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.

Key Accountabilities:

• Establish and manage the package interface management framework across all utility plant assets.
• Lead interface coordination between power plants, substations, district cooling plants, desalination facilities, sewage treatment facilities, ICT infrastructure, and associated utility networks.
• Manage interfaces between plant contractors, utility network contractors, utility providers, authorities, operators, and programme stakeholders.
• Develop and maintain interface registers, responsibility matrices, and interface agreements.
• Coordinate technical interfaces across civil, process, mechanical, electrical, instrumentation, controls, ICT, and operational systems.
• Manage plant-to-network integration requirements to support testing, commissioning, energisation, and operational handover.
• Facilitate interface workshops and multidisciplinary coordination meetings.
• Identify interface risks and drive timely mitigation and resolution strategies.
• Support operational readiness planning and integration with future operating entities.
• Monitor interface performance and provide regular reporting to programme leadership.

Candidate Requirements:

• Degree qualified in Engineering or related discipline.
• Extensive years of experience delivering major infrastructure or utility programmes.
• Demonstrable experience delivering utility production facilities such as:
  • District Cooling
  • Desalination Systems
  • Sewage Treatment and Wastewater Treatment Systems
  • Primary Substations
  • Primary Power Generation plant and systems
  • Central Fire control room
  • Central Security Control rooms
  • Master System Integration covering all instrumentation and Process control
• Strong understanding of plant delivery, utility integration, commissioning, and operational handover requirements.
• Experience working across multidisciplinary contractor environments.
• Strong stakeholder, authority, and operator coordination experience.
• Experience on large-scale remote site programmes is highly desirable.
• Strong experience in delivering a multi stakeholder project with lead design consultants, specialist designers, sub-contractors, main contractors, client team and operation / FM teams.

Our values

Safety first - Going home safe and well: We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.

Client focus - Deliver on our promise: We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.

Integrity - Always do the right thing: We influence positive outcomes within our industry while always aligning with our compliance obligations.

Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

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Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma