Job Purpose: Lead and enhance warehouse and transport operations within a high-tech, fast-moving consumer goods environment. Ensure operational efficiency, quality, safety, and seamless logistics through advanced technologies, innovative processes, and effective transport management.

Key Responsibilities:

• Technology Integration: Implement and manage advanced warehouse management systems, transport management systems, and automation to streamline operations.
• Transport Operations: Oversee transport and logistics operations to ensure timely and cost-effective delivery of goods, optimizing routes, and maintaining service quality.
• Quality Compliance: Enforce adherence to FMCG standards and regulatory requirements, ensuring product integrity and compliance.
• Inventory and Logistics Optimization: Use predictive analytics and real-time data for precise inventory and logistics planning.
• Continuous Improvement: Drive operational excellence through lean methodologies, Six Sigma, and route optimization strategies to continuously improve process efficiency.
• Leadership and Team Development: Build a skilled team proficient in operating warehouse and transport technologies, emphasizing continuous learning and skill enhancement.
• Stakeholder Collaboration: Work closely with suppliers, transport partners, and internal teams to ensure seamless integration of warehouse and logistics operations.
• Sustainability Leadership: Promote sustainable practices in warehouse and transport operations to reduce environmental impact and enhance efficiency.
• Safety Management: Maintain the highest standards of health, safety, and environmental practices across warehouse and transport operations.
• Budget and Cost Management: Oversee financial aspects of warehouse and transport operations, ensuring cost optimization while maintaining high service standards.
• Customer Engagement: Ensure end-to-end customer satisfaction by optimizing storage standards, delivery timelines, and service quality.
• Data-Driven Decision Making: Leverage data analytics to make informed decisions in transport, and warehouse operations.
• Advanced Risk Management: Develop strategies to mitigate risks in transport and warehouse operations, ensuring resilience and continuity.
• TMS Utilization: Leverage transport management systems to optimize delivery schedules, track shipments in real time, and improve fleet utilization.

KPI's

• Warehouse Operations:
• Inventory Accuracy: Maintain a 99.8% accuracy rate in inventory levels through precise tracking and management.
• Order Fulfillment Rate: Achieve a 99.5% on-time delivery rate for all customer orders.
• Operational Cost Reduction: Reduce operational costs by 5% annually through process optimization.
• Safety Incidents: Sustain zero safety incidents in warehouse operations through strict adherence to safety protocols.
• Transport Operations:
• On-Time Delivery Performance: Achieve a 99.5% on-time delivery rate for transport operations.
• Fleet Utilization: Maintain at least 90% fleet utilization through effective transport planning and optimization.
• Cost Per Kilometer: Reduce transport costs per kilometer by 5% annually while maintaining service quality.
• Transport Lead Time: Decrease average delivery lead times by 10% through efficient routing and scheduling.
• Shipment Accuracy: Maintain 99.5% accuracy in shipments delivered without errors or damage.
• Transport Complaints: Reduce transport-related customer complaints to less than 0.5% of total deliveries.

Desired Candidate Profile

• Education: Bachelor s degree in Business Administration, Supply Chain Management, Logistics, or related field. MBA is Preferred.
• Experience: At least 5 years in warehouse and transport management, including 3 years in a leadership role within a high-tech FMCG setting.
• Skills: Proficiency in WMS, TMS, and automation technologies. Strong capabilities in transport and logistics management. Effective leadership and team management skills. Proven ability to drive process improvement and cost efficiency. Fluent in English; Arabic is advantageous.
• Certifications (Preferred): Certified Supply Chain Professional Six Sigma Green/Black Belt Lean Manufacturing Certification
• Competencies: Ethical Practice Effective Communication Health, Safety, and Environmental Awareness Accountability and Proactiveness Collaboration and Technological Proficiency