Job Overview

Shams Hail Trading Company is seeking a Customer Data Clerk to join its team in Hail. This full-time position requires 0-1 years of experience and offers a monthly salary of 4,000 SAR. The role aims to ensure accuracy and completeness of customer data and provide necessary support within an organized work environment.

Role Summary

The holder of this position will directly interact with customers, accurately record their data, and provide needed assistance to complete the required procedures. The role also includes managing client-related documents and reports to ensure efficient and effective workflow and keep the database up to date continuously.

Key Responsibilities

• Interview customers to understand their needs, record their personal data, and obtain proof-of-identity photos and any other required information.
• Assist customers in filling out forms and supporting documents, guiding them through subsequent procedures to obtain the requested service.
• Make phone calls and use electronic communication to complete customer data and verify the accuracy and completeness of documents.
• Enter customer data into the enterprise information network using automated software, securely store and archive documents received from them in an organized manner for easy retrieval.
• Prepare daily reports on customer requests and received data, and update the database with the latest developments promptly.

Qualifications and Experience

• 0-1 years of practical experience in data entry or customer service.
• Ability to interact with customers effectively and provide necessary support.
• Good computer skills and data entry software proficiency.
• Commitment to accuracy and attention to detail when recording data and managing documents.

Work Environment

The Customer Data Clerk will work as part of a team in the offices of Shams Hail Trading Company in Hail. The position is full-time and requires continuous interaction with customers and colleagues to ensure business objectives are met and high-quality service is delivered.

How to Apply

We invite qualified and interested candidates to join the Shams Hail Trading Company team and contribute to achieving its goals.