Car Sales Consultant Job Purpose Contribute to achieving sales targets and maximizing revenue at Luxury Vehicles Company by attracting customers, understanding their needs, providing suitable vehicle recommendations, and managing the customer journey from initial contact through to closing the sale, while delivering an exceptional purchasing experience and building long-term customer relationships. Key Responsibilities Generate and attract potential customers through various communication channels and referrals. Welcome customers, understand their needs and preferences, and recommend suitable vehicles. Provide accurate and comprehensive information about vehicle specifications, features, and pricing. Manage the customer journey from initial inquiry through to completion of the sale. Follow up consistently with potential customers and convert sales opportunities into successful transactions. Negotiate prices, trade-in values, and financing options in accordance with approved policies. Achieve individual sales targets and contribute to overall team sales objectives. Deliver an exceptional customer experience and follow up after the sale to ensure customer satisfaction. Build and maintain long-term relationships with customers and encourage repeat business and referrals. Coordinate with Finance, Insurance, and relevant departments to ensure a smooth sales process. Monitor market trends, competitor offerings, and customer preferences to identify new sales opportunities. Maintain accurate and up-to-date customer and sales opportunity records in the CRM system. Ensure all sales documents, contracts, and related procedures are completed accurately and in a timely manner. Handle customer inquiries and complaints professionally and ensure timely resolution. Contribute to maintaining vehicle presentation standards and ensuring a positive showroom experience. Requirements High school diploma as a minimum; a Bachelor's degree in Business Administration, Marketing, Sales, or a related field is preferred. Previous experience in automotive sales or a related sales role. Proven track record of achieving sales targets. Experience in direct customer engagement and consultative selling. Strong communication, persuasion, negotiation, and relationship-building skills. Good knowledge of vehicles, their specifications, and automotive market trends. Experience using Customer Relationship Management (CRM) systems. Proficiency in Microsoft Office applications. Fluency in Arabic; English is an added advantage. Ability to work in a target-driven, performance-oriented environment. Core Competencies Consultative Selling and Sales Cycle Management. Customer Acquisition and Sales Opportunity Development. Customer Relationship Management. Negotiation, Persuasion, and Closing Skills. Customer Service and Customer Experience. Product and Automotive Market Knowledge. Lead Follow-up and Opportunity Management. CRM Management. Communication, Presentation, and Influencing Skills. Target and Results Orientation. Problem Solving and Objection Handling. Teamwork and Results Achievement.