Overseeing the lifecycle management of IT assets within the hospital, including procurement tracking, inventory control, allocation, maintenance records, and disposal. The role ensures that IT assets are properly accounted for, effectively utilized, and compliant with hospital policies and healthcare regulatory frameworks.

Roles and Responsibilities:

• Ensure work is performed based on approved policies, processes, procedures, and instructions
• Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement
• Ensure day-to-day activities are properly performed in line with policies and procedures
• Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner
• Maintain end-to-end records of IT assets (hardware and software) including acquisition, assignment, transfers, maintenance, and decommissioning.
• Monitor asset health and coordinate proactive replacement or upgrades based on lifecycle status and hospital operational needs.
• Maintain proper asset tagging and tracking throughout the hospital departments.
• Coordinate with procurement and supply chain departments regarding IT asset purchases and deliveries.
• Verify asset deliveries against purchase orders and maintain accurate inventory updates.
• Manage storage of spare IT assets and ensure optimal inventory levels.
• Perform periodic physical inventory audits of IT assets across hospital units.
• Ensure alignment of asset records with financial and accounting systems where applicable.
• Support MOH, CBAHI, and JCI audits by providing required asset documentation and reports.
• Assign IT assets to hospital staff based on approved requests and maintain assignment records.
• Process asset transfer requests between departments, ensuring proper documentation and system updates.
• Collaborate with IT support teams to validate asset functionality prior to issuance.
• Generate regular reports on asset utilization, inventory status, warranty expirations, and replacement schedules.
• Maintain documentation of asset policies, asset transfer forms, and disposal records in line with hospital procedures.
• Provide recommendations for asset procurement planning and budget forecasting.

Desired Candidate Profile

• 4-6 years of experience in IT asset or inventory management, preferably in a healthcare setting.
• Experience with asset management systems and IT service management (ITSM) platforms.
• Familiarity with MOH, CBAHI, and JCI regulatory requirements relating to IT assets.
• Working knowledge of hospital IT environments (EMR, HIS, medical IT devices).
• Bachelor's degree in Information Technology, Computer Science, or related field.
• Strong organizational and asset tracking skills.
• Proficiency in asset management software and Excel reporting.
• Attention to detail and commitment to data accuracy.
• Good communication skills in Arabic and English.
• Ability to work collaboratively with IT, procurement, and administrative teams.
• Understanding of IT lifecycle management and hospital operational needs.
• Basic knowledge of cybersecurity principles in relation to asset management.
• Strong Work Ethic
• Dependability and Responsibility
• Possessing a Positive Attitude
• Adaptability
• Honesty and Integrity