Job description

About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.
Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn large amounts of customer data into better experiences and measurable business outcomes.
We're growing quickly, which means our products are becoming more sophisticated - and the quality of the experience we create for our customers matters more than ever.
Our design team sits at the intersection of customers, Product, Engineering, Research, and AI, helping turn complex problems into products that are simple and intuitive to use.
Why this role matters As a Junior Product Designer, you won't be expected to know everything on day one.
You will be expected to be curious, learn quickly, and gradually take more ownership.
You'll work alongside experienced designers and get exposure to the full product design process - understanding a problem, exploring different solutions, testing ideas, and turning them into polished experiences that engineers can build.
The products you'll work on can be complex and data-heavy, and our customers often use them to make important business decisions.
Your challenge will be to make that complexity feel simple.
You'll also work in a bilingual environment where Arabic, English, and RTL considerations can influence how a product should be designed.
This is an opportunity to build strong product design fundamentals while working on real products used by enterprise customers across the region.
What You'll Do Turn problems into simple experiences.
You'll take product requirements, research, and guidance from senior designers and turn them into wireframes, prototypes, and high-fidelity designs that make complex workflows easier for customers to understand and use.
Learn to think beyond the screen.
You'll build an understanding of why we're solving a problem, who we're solving it for, and what success looks like — rather than simply designing what you're asked to design.
Work closely with Product and Engineering.
You'll participate in discovery, planning, and refinement conversations, ask questions when something doesn't make sense, and learn how design decisions affect what gets built.
Build your design craft.
You'll apply strong fundamentals around hierarchy, layout, interaction, usability, and visual design while learning how to work within and contribute to Lucidya's design system.
Use feedback to get better.
You'll actively participate in design critiques, learn to explain your decisions, and become comfortable receiving feedback without becoming attached to your first idea.
Help us understand our users.
You'll support research and usability testing, helping capture customer feedback, identify patterns, and turn what we learn into better design decisions.
Design for our region.
Where relevant, you'll consider Arabic and English experiences, RTL layouts, and the realities of designing products for customers across the region.
Build confidence presenting your work.
You'll increasingly be expected to walk Product, Engineering, and other stakeholders through your designs and explain the thinking behind them.
Who You Are You're early in your product design career but serious about becoming great at it.
You have around 1–2 years of relevant experience, although strong internships, academic work, or personal projects can also demonstrate the right foundation.
You care about the problem, not just how the screen looks.
You naturally ask questions like “Why are we doing this?
” , “Who is this for?
” and “Is there a simpler way?
” You're comfortable not knowing everything.
When you don't understand something, you ask.
When someone gives you feedback, you listen.
You don't need to have all the answers before getting started.
You're receptive to feedback and act on it.
You can take a design critique without taking it personally, and you're able to come back with a stronger solution because of it.
You communicate clearly.
You can explain your design decisions in simple language and aren't afraid to speak up when you think something could work better.
You're detail-oriented without losing sight of the bigger picture.
You notice inconsistencies and small usability issues, but you also understand that good design is ultimately about helping the customer achieve an outcome.
You're collaborative.
You understand that the best product designers don't work in isolation.
You enjoy working with Product Managers, Engineers, researchers, writers, and other designers.
You have a solid foundation in Figma and UX fundamentals , including information architecture, interaction design, usability, and visual hierarchy.
You're comfortable working in an environment where things move quickly and aren't always perfectly defined.
You don't wait for someone to give you every step before making progress.
You're a Saudi national , as this position is designated for Saudi nationals.
Nice to Have Experience with B2B, SaaS, data-heavy, or analytics products.
Exposure to AI-powered products, conversational interfaces, or AI agents.
Experience designing Arabic/English or RTL experiences.
Familiarity with tools such as FigJam, Maze, LogRocket, or similar research and testing tools.
What the hiring process will look like Recruiter screening — An initial conversation about your experience, portfolio, and what you're looking for next.
Design interview — A conversation with the Design team about your approach to product design, problem-solving, and collaboration.
Portfolio / case study discussion — You'll walk us through selected work and explain the problem, your thinking, the decisions you made, and what you learned.
Team / culture interview — A conversation with the wider team to understand how you work, communicate, receive feedback, and collaborate.
Final interview — Final conversation with the relevant leadership team.

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma