Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Summary

The Accounts Receivable & Income Auditor is responsible for managing customer accounts, ensuring timely collection of outstanding receivables, and verifying the accuracy and completeness of daily revenue transactions. This role ensures that all income is properly recorded, reconciled, and reported in accordance with company policies, accounting standards, and internal controls.

Key Responsibilities

Accounts Receivable

• Maintain and monitor customer accounts to ensure timely collection of outstanding balances.
• Prepare and issue invoices, account statements, and credit notes.
• Follow up with customers regarding overdue payments and resolve billing discrepancies.
• Reconcile customer accounts and investigate payment differences.
• Record receipts and allocate payments accurately in the accounting system.
• Prepare aging reports and recommend actions for overdue accounts.
• Coordinate with the Sales, Front Office, and Finance departments to resolve account-related issues.
• Ensure compliance with company credit policies and procedures.

Income Audit

• Audit daily revenue generated from all operational departments.
• Verify the accuracy of sales, cash, credit card, bank transfers, and other payment transactions.
• Reconcile daily revenue reports with the Property Management System (PMS), Point of Sale (POS), and accounting system.
• Review discounts, voids, refunds, complimentary transactions, and adjustments to ensure proper authorization.
• Prepare daily revenue and income audit reports for management.
• Investigate and report revenue discrepancies or irregularities.
• Ensure all revenues are correctly posted to the appropriate accounts.
• Support month-end closing and financial reporting activities.

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 2–4 years of experience in Accounts Receivable, Income Audit, or General Accounting.
• Hospitality or hotel industry experience is preferred.
• Knowledge of accounting principles and internal control procedures.
• Experience with ERP systems and hotel systems such as Opera, Micros, Sun System, or similar software is an advantage.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• High level of accuracy, integrity, and attention to detail.

Be part of a team who values positive working environment, committed to growth and excellence. 

Preferred candidate

Years of experience

No experience required

Degree

Bachelor's degree / higher diploma