Job Overview PulseMediaNL is seeking a highly organized, proactive, and detail-oriented Administrative Professional Office Support to join our remote team. In this role, you will provide essential administrative and operational support to ensure the smooth day-to-day functioning of the organization. You will work closely with management and cross-functional teams, helping coordinate schedules, maintain records, manage communications, and support various administrative projects. The ideal candidate is self-motivated, adaptable, and comfortable working independently in a remote environment while maintaining excellent communication and organizational skills.

Key Responsibilities

• Manage daily administrative operations and ensure tasks are completed efficiently.
• Coordinate calendars, schedule meetings, and organize appointments across multiple time zones.
• Respond to emails, phone calls, and internal communications in a professional and timely manner.
• Prepare, edit, proofread, and format reports, presentations, spreadsheets, and business documents.
• Maintain digital filing systems and ensure confidential information is securely organized.
• Monitor office workflows and recommend process improvements to increase efficiency.
• Assist with data entry, record management, and database updates with a high level of accuracy.
• Coordinate virtual meetings by preparing agendas, distributing meeting materials, and recording meeting notes when required.
• Support project managers and leadership with administrative tasks and deadline tracking.
• Handle travel arrangements, expense reports, and vendor coordination when applicable.
• Assist with onboarding documentation and administrative support for new team members.
• Maintain inventory records for office equipment and software subscriptions where applicable.
• Conduct online research and compile information to support business initiatives.
• Collaborate with team members to ensure smooth communication and workflow across departments.
• Perform additional administrative duties and special projects as assigned.

Technical Skills

Candidates should have experience with:

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Google Workspace (Docs, Sheets, Drive, Calendar)
• Zoom, Microsoft Teams, or Google Meet
• Slack or similar communication platforms
• Cloud-based file management systems
• Project management software
• Basic spreadsheet reporting and data management

Key Competencies

• Organization and planning
• Communication and interpersonal skills
• Time management
• Adaptability
• Initiative
• Critical thinking
• Accuracy and attention to detail
• Team collaboration
• Customer service orientation
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Desired Candidate Profile

• High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Office Management, or a related field is preferred.
• Minimum of 2 years of administrative, office support, executive assistant, or related experience.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Exceptional attention to detail and accuracy.
• Ability to prioritize multiple tasks and meet deadlines.
• Strong problem-solving skills with a proactive mindset.
• Ability to work independently with minimal supervision.
• High level of professionalism and discretion when handling confidential information.
• Reliable internet connection and a dedicated remote workspace.
• Experience working in a fully remote environment.
• Familiarity with project management platforms such as Asana, Trello, Monday.com, or ClickUp.
• Experience supporting executives or leadership teams.
• Basic knowledge of bookkeeping or financial administration.
• Experience in digital media, marketing, or creative industries is an advantage.