Call Center Agent ( Kuwaiti Nationality )

الكويت - Al Kuwait Kuwait
  • Manage inbound and outbound calls in a timely manner.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Strong phone and verbal communication skills.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Ready to adapt and elevate existing skills based on improvement feedback.
تاريخ النشر: ٢٨ مارس ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٢٨ مارس ٢٠٢٤
الناشر: Bayt