Integration Support Engineer performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of company products, database engines, operating systems.
Responsibilities
• Helping the new merchants in Paymob payment gateway deployment, integration, configuring the requirements, and testing the integrations.
• Troubleshooting any tech issues that might happen and support during UAT and production
• Execution of DB scripts/extracts as needed
• Work with different stakeholders to understand the issues and for quick resolution
• React urgently to sever tech issue with immediate solutions.
-Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics) is desirable or equivalent practical experience in internet technologies and technical processes.-1-3 years of experience in this field (integration. Fintech sector).-Expert in coding/logs.-Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT)Familiarity with API-based integration methods and related tools/frameworks.-Familiarity with front and back-end technologies (i.e. JavaScript, CSS, HTML etc)Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.-Results-oriented approach with a focus on delivering exceptional customer satisfaction.-Knowledge of payment technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus.-Demonstrated experience delivering scalable online payment solutions, both developing new solutions and integrating best-in-class payment platforms built by others.-Excellent English skills.