About Jumia:Jumia believes that technology has the potential to transform everyday life in Africa for the better. Jumia was built to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.Listed on the New York Stock Exchange (NYSE) in 2019, Jumia is the leading e-commerce company in Africa, operating in 11 countries. The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, JumiaPay, which offers a safe and easy solution to facilitate online payment transactions. The company offers goods across a broad range of categories, such as phones and electronics, home appliances, fast-moving consumer goods, fashion and beauty.As our Head of HR, you're not just here to maintain the status quo, you're here to disrupt it. Your passion for driving change and pushing the envelope inspires others to think bigger and bolder.What you will be doing:Transform the employee experience with a digital-first approach, harnessing the power of data and technology to drive engagement, development, and empowerment across the organization.Develop and execute recruitment strategies to attract, hire, and retain top talent across all business lines, ensuring a diverse and inclusive workforce that reflects the company's values and culture.Drive employee engagement initiatives to create a positive work environment, enhance employee morale and motivation, and foster a culture of collaboration, innovation, and continuous improvement.Develop and implement HR strategies, policies, and programs to all departments, tailored to the specific local needs and regulations, ensuring compliance with local labor laws and regulations.Oversee performance management processes, including goal setting, performance reviews, feedback, and development planning, to support employee growth and development and drive performance excellence.Manage employee relations issues, including investigations, disciplinary actions, grievances, and conflict resolution, ensuring fair and consistent treatment of employees and adherence to company policies and procedures.Partner with legal and compliance teams to ensure HR practices and policies comply with local regulations and mitigate legal risks.Lead and inspire a team of 4 HR professionals, providing guidance, mentorship, and support to drive performance and achieve HR objectives.Partner closely with senior leadership to align HR strategies with business objectives, leveraging data-driven insights to inform decision-making.Behind every data point is a person, and you understand that better than anyone. Your empathy, communication skills, and knack for building relationships make you a trusted advisor and mentor to our employees.What we are looking for:Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree or HR certification preferred.5+ years of progressive HR leadership experience, preferably in the e-commerce or technology industry, with a strong understanding of local labor laws and regulations.You're not just comfortable with tech; you're passionate about it. You thrive in an environment where innovation is the norm and technology is the catalyst for change.You see the bigger picture and aren't afraid to push the boundaries of what's possible. Your strategic mindset and forward-thinking approach make you a natural leader in the digital age.Fluency in English and Arabic. We Offer:A unique experience in an entrepreneurial, yet structured environmentA unique opportunity of having strong impact in building the African e-commerce sectorThe opportunity to become part of a highly professional and dynamic teamAn unparalleled personal and professional growth as our longer term objective is to train the next generation of leadersPlease ensure to only apply for jobs with Jumia through our official website.Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job