An Airline Reservation Agent is responsible for managing flight bookings and reservations for passengers. This involves liaising with customers to help them book flights, make changes to their existing bookings, and answer any queries they may have. They must be knowledgeable about flight schedules, fares, and regulations, and be adept at using reservation systems to manage bookings efficiently. In addition, they may handle customer complaints and assist with check-in procedures at the airport, ensuring that passengers have a seamless travel experience. Overall, an Airline Reservation Agent plays a critical role in ensuring that passengers receive excellent customer service and have a stress-free journey.
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