Strategic Planning:

• Develop and implement strategic plans and initiatives to achieve the organization's goals and objectives.
• Set long-term direction, define key performance indicators (KPIs), and monitor progress towards targets.

Financial Management:

• Oversee budgeting, financial planning, and financial reporting activities.
• Monitor financial performance, analyze financial statements, and identify opportunities for cost optimization and revenue growth.

Operational Oversight:

• Provide leadership and direction to all departments and functional areas within the organization.
• Ensure efficient and effective operation of business processes, workflows, and systems.

Team Leadership:

• Recruit, hire, train, and develop talented individuals to build a high-performing team.
• Provide mentorship, guidance, and support to employees, fostering a culture of collaboration, accountability, and excellence.

Performance Management:

• Set clear performance expectations, establish metrics for measuring success, and evaluate employee performance regularly.
• Provide feedback, coaching, and recognition to drive continuous improvement and employee engagement.

Customer Relationship Management:

• Maintain positive relationships with customers, clients, and stakeholders.
• Address customer inquiries, concerns, and feedback in a timely and professional manner.
• Ensure high levels of customer satisfaction and retention.

Sales and Business Development:

• Drive sales growth and business development initiatives to expand market share, acquire new customers, and increase revenue streams.
• Develop sales strategies, identify new opportunities, and negotiate partnerships or contracts.

Marketing and Brand Management:

• Oversee marketing efforts to promote the organization's products or services and enhance brand visibility and reputation.
• Develop marketing campaigns, strategies, and messaging to attract and retain customers.

Risk Management:

• Identify potential risks and vulnerabilities to the organization's operations, finances, and reputation.
• Develop risk mitigation strategies and contingency plans to minimize exposure and ensure business continuity.

Compliance and Regulatory Affairs:

• Ensure compliance with all relevant laws, regulations, and industry standards.
• Stay informed about legal and regulatory requirements applicable to the organization's operations and take appropriate measures to maintain compliance.

Strategic Partnerships:

• Cultivate relationships with key partners, suppliers, vendors, and stakeholders.
• Collaborate with external partners to leverage resources, capabilities, and expertise for mutual benefit.

Technology and Innovation:

• Embrace technology and innovation to drive operational efficiency, improve productivity, and foster innovation.
• Explore emerging technologies and trends to stay ahead of the curve and maintain a competitive edge.
• Community Engagement: Engage with the local community, industry associations, and other stakeholders to build goodwill and support corporate social responsibility initiatives.
• Participate in community events, sponsorships, and charitable activities.

Board and Stakeholder Relations:

• Report to the board of directors and other stakeholders on organizational performance, achievements, and challenges.
• Communicate effectively with stakeholders, addressing concerns and soliciting feedback.

Continuous Improvement:

• Foster a culture of continuous improvement and organizational learning.
• Encourage innovation, creativity, and initiative among employees.
• Lead by example and demonstrate a commitment to excellence in all aspects of the organization's operations.
• English & Arabic required