Jobs / Hotel Jobs / Front office Agent

Front office Agent

Saudi - Makkah
Experience: 1 to 1 years
Employment: Full Time
Gender: Male
Education: جامعي (بكالوريوس / ليسانس)

  • Perform all check-in and check-out tasks

  • Manage online and phone reservations

  • Inform customers about payment methods and verify their credit card data

  • Register guests collecting necessary information (like contact details and exact dates of their stay)

  • Welcome guests upon their arrival and assign rooms

  • Provide information about our hotel, available rooms, rates and amenities

  • Respond to clients’ complaints in a timely and professional manner

  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs

  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

  • Upsell additional facilities and services, when appropriate

  • Maintain updated records of bookings and payments


Apply Now
Post date: 25 Sha'ban 1445 - 5 March 2024
Publisher: Tanqeeb.com
Apply Now
Post date: 25 Sha'ban 1445 - 5 March 2024
Publisher: Tanqeeb.com
Apply Now